Terms & Conditions

Welcome to BizKnot, your trusted online marketplace connecting buyers and sellers nationwide. By accessing, browsing, or using BizKnot’s website, mobile app, or services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before proceeding, as they outline your legal rights and responsibilities when using our platform. These terms apply to all users, including buyers, sellers, visitors, and registered members of BizKnot.

1. Acceptance of Terms

By registering or using BizKnot, you agree to be legally bound by these Terms and Conditions, as well as our Privacy Policy and Return Policy. If you do not agree, you must stop using the platform immediately. BizKnot reserves the right to modify or update these Terms at any time without prior notice. Continued use of the site implies acceptance of updated terms.

2. User Accounts and Registration

To access certain features, users must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your login credentials. Any activity conducted under your account will be considered your responsibility. Misuse of accounts, including creating false profiles or engaging in fraudulent transactions, is strictly prohibited and may result in suspension or permanent ban.

3. Seller Responsibilities

Sellers must ensure that all products listed on BizKnot are genuine, legal, and accurately described. Images, descriptions, and prices must reflect the actual product being sold. Counterfeit or restricted products are strictly forbidden. Sellers are responsible for fulfilling orders within the promised timeframe and ensuring product quality matches the description provided. Failure to do so may result in penalties, refunds, or account termination.

4. Buyer Responsibilities

Buyers must review product descriptions carefully before making purchases. Once an order is confirmed, the buyer is obligated to complete the transaction unless cancellation is allowed under our policy. Any misuse of the payment system, chargebacks, or fraudulent activities may result in account restrictions and potential legal action.

5. Order Processing and Payments

All transactions on BizKnot are securely processed through our authorized payment gateways. Prices may vary depending on market conditions and seller policies. BizKnot does not store or have access to your credit/debit card details. Once an order is placed, sellers are required to confirm and dispatch products within the agreed timeframe. BizKnot may hold payments temporarily until order completion to ensure buyer satisfaction.

6. Prohibited Activities
  • Listing counterfeit, illegal, or prohibited goods
  • Using abusive or misleading language in reviews or messages
  • Attempting to manipulate product rankings or feedback
  • Engaging in spamming, hacking, or any activity that disrupts the platform
7. Dispute Resolution

BizKnot encourages buyers and sellers to resolve disputes amicably. If an issue remains unresolved, our support team will mediate based on evidence such as order history, communication records, and platform activity. BizKnot’s decision in such cases will be considered final.

8. Intellectual Property Rights

All trademarks, logos, product images, and platform designs are property of BizKnot or respective licensors. Unauthorized use, reproduction, or redistribution of BizKnot’s intellectual property is prohibited and may result in legal action.

9. Limitation of Liability

BizKnot acts as an intermediary between buyers and sellers and does not manufacture, store, or directly sell products. Therefore, we are not liable for product defects, delays, or damages caused by third parties. However, we strive to ensure fair practices and provide support in dispute cases.

10. Governing Law

These Terms and Conditions are governed by the laws of Pakistan. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Faisalabad, Pakistan.

By using BizKnot, you acknowledge that you have read, understood, and agreed to these Terms and Conditions in full.